Privacy Policy
At Emily Trewin Fitness, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website www.emilytrewin-fitness.co.uk , book personal training sessions, and engage with our services.
1. Information We Collect
We collect and process the following personal information when you book personal training sessions or interact with our website:
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Personal Identification Information: Name, email address, phone number, and any other details you voluntarily provide when booking a session or contacting us.
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Payment Information: Payment details (such as credit card information) when you make a booking or payment for services.
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Health and Fitness Information: Any health-related information you may provide in connection with your personal training sessions (e.g., medical conditions, fitness goals, and preferences).
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Usage Data: Information about how you use our website, such as IP address, browser type, device type, and pages visited, collected through cookies.
2. How We Use Your Information
We use the information we collect in the following ways:
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Booking and Providing Services: To process your booking, schedule your personal training sessions, and communicate with you about your appointments.
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Payment Processing: To complete transactions and process payments for services rendered.
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Customer Support: To respond to your inquiries, provide assistance, and improve your experience with our services.
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Health and Fitness Progress: To tailor your personal training program to your needs and monitor your progress.
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Marketing Communications: If you have opted in, we may send you newsletters, updates, and offers related to our services. You can opt out of marketing emails at any time.
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Website Functionality and Improvement: To analyse website usage, improve user experience, and ensure the website operates efficiently.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
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Secure Payments: Payment transactions are processed via secure third-party payment gateways, and we do not store your full payment details.
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Data Encryption: Your personal data is encrypted during transmission via secure, industry-standard protocols.
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Access Control: We limit access to your personal information to authorised personnel who need the data to perform their job functions.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
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Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, processing payments, or providing other services (e.g., booking platforms, payment processors).
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Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process (e.g., in response to a court order or government request).
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
5. Your Rights
Under the UK's Data Protection Act and GDPR, you have the following rights regarding your personal data:
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Access: You can request access to the personal data we hold about you.
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Correction: You can request corrections to any inaccurate or incomplete information.
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Erasure: You can request the deletion of your personal data, subject to certain conditions.
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Restriction: You can request a restriction on how we process your data in certain circumstances.
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Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
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Objection: You can object to the processing of your data for marketing purposes or other legitimate interests.
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Withdraw Consent: If you have given consent for specific processing activities (e.g., receiving marketing communications), you can withdraw that consent at any time.
To exercise any of these rights, please contact us at emilytrewin.personaltrainer@gmail.com
6. Cookies and Tracking Technologies
Our website uses cookies to improve your user experience, analyse usage patterns, and tailor content to your preferences. Cookies are small files stored on your device that help us remember your preferences and improve website functionality. You can manage cookie settings in your browser. However, disabling cookies may affect the functionality of the website.
7. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Emily Trewin Fitness
Email: emilytrewin.personaltrainer@gmail.com